About the Association of Residential Lettings Agents | ARLA

The Association of Residential Letting Agents (ARLA) is the UK’s foremost professional body for letting agents. Our members are professionals working at all levels of letting agency, from business owners to office employees.

Every year tenants and landlords lose thousands of pounds and suffer distress through dealing with agents who are inexperienced and do not deal with client money in a professional manner.

ARLA Licensed letting agents hold client money in a designated client account and accounts are independently inspected annually. Consumers will receive a professional service from an ARLA Licensed agent but if things go wrong neither tenants nor landlords will be left out of pocket.

WHAT MAKES ARLA LICENSED MEMBERS DIFFERENT?

Why use an ARLA Licensed letting agent?
  • Experienced and trained professionals
  • Understand and comply with complex legislative changes and best practice
  • Backed up by NFoPP Client Money Protection scheme (CMP)
  • Accounts are independently inspected annually and accountants’ reports submitted to ARLA
  • ARLA agents have professional indemnity insurance
  • Attend regular training to keep skills and experience up-to-date
  • Comply with the professional standards of the nationally recognised professional body for letting agents

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