Landlord Information

Our Landlord Charter


We are committed to quality at every level so not only will you find our high standards are reflected in our management, maintenance and tenant selection services, but you will also find our experienced and knowledgeable staff are readily available with help and expert advice in all the legal, administrative and financial concerns associated with your property. If you are thinking of becoming a landlord by investing in property or letting your home we can offer you comprehensive advice.


Whether you are looking for us to manage premises on your behalf or wish to take a more active role in the daily running of your property, we at Tenant Link will tailor our service to fit your needs.

Our Landlord Services

Once the property is ready for letting, Tenant Link will find the right tenant. It is up to the landlord to decide which avenue to pursue. With legislation and landlord’s responsibilities continually changing and tenants becoming more demanding, it is essential that an appropriate management package be devised to cater for the individual needs of each and every landlord. Tenant Link can tailor the ideal service package for you.

Tenant Link have the strongest commitment to quality and take the trust landlords place in us very seriously. We operate a strict code of practice ensuring customer excellence and continuity in all aspects of our everyday business, thereby giving landlords the peace of mind to fully appreciate the benefits of allowing Southampton’s premier lettings agency to deal with the renting of their property. In every instance Tenant Link treat a landlord’s property as if it were one of its own.



Let OnlyHalf managementFull ManagmentLet only Plus
For those landlords who prefer to look after the day to day running of their property, the Let Only option is the ideal package when management is not required.

Let Only

Our experienced and knowledgeable staff will advise on the potential rental income and will then market your property in such a way so as to attract the preferred applicants. Our exhaustive vetting and reference procedures ensure only the most suitable candidates become tenants. After a suitable tenant has been found we will then obtain the first months rent as well as a security deposit equivalent to a months rent plus £100.00 (a month and a half’s rent for students). The deposit is then transferred to the landlord. Finally, a legally binding tenancy agreement, complying with the Housing Act 1988, is drafted to incorporate and safeguard the interests of all the parties. If both the landlord and tenant wish to renew on expiry of the tenancy agreement, Tenant Link will draft a new contract and renew the tenancy free of charge to you as a landlord. As we treat all our landlords as individuals, please contact us to enable us to tailor our services and fee’s to suit your need

The Half management option has been designed for the landlord who does not have the time to deal with all the complexities of letting and management but still wishes to play an active role in the running of the property.

Half Management

This option includes all the benefits of the Let only package but provides further peace of mind by ensuring the rent is collected and swiftly transferred to the landlord’s account every month without hassle. The landlord will receive a detailed monthly statement and spreadsheet documenting all transactions to date. As we treat all our landlords as individuals, please contact us to enable us to tailor make our services and fee for you.

The Full management option is a comprehensive package designed to remove all the time consuming aspects associated with property letting and management. The full management option provides the landlord with maximum level of service at the most competitive rates.

Full management

This option encompasses all of the benefits of the half management service with the added incentive for the landlord to have the disposal of the Tenant Link maintenance department. The maintenance department also carries out regular property assessments to keep you up to date with the condition of the property and to ensure the tenants are conducting themselves in a satisfactory manner. The maintenance team will evaluate a situation and liaise with the property manager providing a full detailed report. The property manager will then consult with the landlord before any major work is authorised. The maintenance department also carries out periodic property assessments to keep you up to date with the condition of the property and to ensure the tenants are conducting themselves in a satisfactory manner. As a fully managed landlord, Tenant Link will carry out a comprehensive DVD inventory of the property before the tenants move in and protect the deposit on your behalf. The deposit is then held in a ring fenced client account, in order to administer the return of the deposit when the tenant moves out. As we treat all our landlords as individuals, please contact us to enable us to tailor make our services and fee’s for you.

With the recent changes in the law, Tenant Link have identified that even the most experienced Landlords require additional help with managing their properties. Therefore we have created the Letting Only Plus to tailor make our services to suit the requirements of individual Landlords.

Let only Plus

We offer a comprehensive video inventory service recorded onto DVD for you to watch at home. This records the exact condition of the property before move in. With the new legislation regarding deposits a comprehensive inventory is essential if you are to prove any damages. As it is now a legal requirement to protect any deposits received we can register the landlord with the custodial scheme and forward the deposit into the scheme on their behalf in order to protect deposit. We can also arrange for all future payments to be paid direct to the landlord by standing order and ensure this is set up before the second months rent is due. As of the 1st October 2008, it is a legal requirement to have an Energy Performance Certificate on all properties. We have our own team of trained assessors that carry out surveys and provide the Certificates at competitive prices.

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